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Case Studies Available to Download for FREE.
Dr.
Gitlow provides a detailed set of case studies so you can understand
exactly how his version of Six Sigma management operates at the project level.
| All
case studies
are sent via e-mail as PDF files. You will
need Adobe Acrobat Reader 4.0 or higher to view the
documents. Adobe Acrobat Reader can be downloaded for
free. |
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(1) A DMAIC Case Study:
Improving the “Research Request Process” in the Division of
University Advancement at the University of Miami
by Richard Melnyck. (PDF file) |
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| (2) A DMADV Case Study
- Designing a Training Manual for the “Annual Fund Personal
Solicitations” Porcess at the University of Miami by Richard Melnyck
(PDF File) |
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| (3)
Friedman, M.
and Gitlow, H., “A Six Sigma Primer for CPAs,” The CPA Journal, Nov.
2002, vol. 72, no. 11, pp. 56-59.
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