SELECTED Six Sigma Organizations


Manufacturing Organizations

  • Asea-Brown-Boveri,

  • AT&T,

  • Bombardier,

  • Eli Lilly,

  • Foxboro,        

  • General Electric,

  • Honeywell / Allied Signal,

  • IBM-UK,

  • Lockheed Martin

  • Motorola,

  • Raytheon,

  • Seagate, and

  • Texas Instruments

Service Organizations

  • All State Insurance,

  • Amazon.com,

  • American Express,

  • Bank of America,

  • Bankers Life and Insurance,

  • Capital One Services,

  • J. P. Morgan Chase,

  • Merrill Lynch,

  • Microsoft, and

  • United Health Group.

  • University of Miami

Benefits of Six Sigma Management

There are two types of benefits fromSix Sigma management -- benefits to the organization and benefits to stakeholders.   Benefits to an organization are gained through the continuous reduction of variation and centering of processes on their nominal levels.   The benefits are:

  • improved process flows,

  • reduced defects,

  • improved communication (provides a common language),

  • reduced cycle times,

  • enhanced knowledge (and enhanced ability to manage that knowledge),

  • higher levels of customer and employee satisfaction,

  • increased productivity,

  • decreased work-in progress (WIP),

  • decreased inventory,

  • improved capacity and output,

  • increased quality and reliability,

  • decreased unit costs,

  • increased price flexibility,

  • decreased time to market,

  • faster delivery time, and

  • conversion of improvements into hard currency.

Benefits to stakeholders are a by-product of the organizational benefits.  The benefits to stakeholders include:

  • stockholders receive more profit due to decreased costs and increased revenues,

  • customers are delighted with products and services,

  • employees experience higher morale and more satisfaction from joy in work, and

  • suppliers enjoy a secure source of business.